Training
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Consulting
Marakana Consulting and Technical Support - by phone, email, remote login, or on-site at your location, Marakana expert Open Source engineers provide advanced Tech Support for a wide range of Open Source software applications, distributions, and systems.
Consulting & Support Packages
| Package | Description | Response Time | Monthly Price | Additional Hours |
| Platinum | Fifty Hours per Month | Guaranteed 4 hour response | $6000/month | $125/hour |
| Gold | Twenty Five Hours per Month | Guaranteed 8 hour response | $3000/month | $125/hour |
| Silver | Ten Hour per Month | Guaranteed 8 hour response | $1500/month | $150/hour |
| Call-In | Hourly | If Available - no guarantees | $175/hour | $175/hour |
Standard response time is within 8 hours (one business day). Faster response is available per the following per incident fee schedule:
| Response Upgrade | One-time Fee |
| Within Four Hours | $150/incident |
| Within One Hour | $250/incident |
Standard Support Hours are Monday through Friday, from 9AM - 6PM (Pacific Time), excluding U.S. holidays. Off-hours support is billed at 1.5x the standard rate (evenings, weekends, holidays). For on-site support, call us for details.
Contact Us Today or call Marko at 415-647-7000 direct line.
