Training
Course Manager
Course Manager is the fast and easy way to create and manage your courses. Organize and display your courses by type, date, or location and save your users time with scroll-over descriptions of each. With hyperlinked titles and dates, your users are only a click away from full course descriptions, user testimonials, and related courses that encourage further business. To make sure you fill the seats of your most valuable courses, Course Manager allows you to prioritize them, ensuring that they get the most exposure throughout your website.
Stop spending time organizing and continually recreating course pages... let Spark do it!
Scheduling
Scheduling can be a real hassle in a training company. It might even be the most time-consuming process throughout your entire organization. It's time to stop sweating the details and know that everything will be where it is supposed to be, everyone will know where to go, and nothing will be overbooked.
Spark is always on top of your people, places, and things, so you don't have to be!
Sales
Customer Relationships
Customer Relationships are the key to your business, so the tools you use to manage these relationships should be tailored to your business! Lucky for you, Spark has a custom CRM built in that organizes your contacts, facilitates each step towards closing sales, and keeps track of preferences, profiles, past purchases, testimonials, surveys and more.
Best of all, Spark was designed by a training company, for a training company, so you can expect each feature to add value to your relationships.
Registrations
Registrations are a cinch with Spark running behind the scenes! Two clicks and your participants are filling out their payment information. With real-time schedule dashboards on every course page, potential participants always know what classes are offered when and where they are going to be held, who is running the class, how the class will be structured and more. The world is at their fingertips.
Best of all, Spark automatically notes what classes are 'Guaranteed to Run' with a big green check mark, which encourages more registrations and allows your participants to purchase early. If you like, you can set the early bird special and that will show up on all relevant course pages, automatically disappearing at the cutoff date.
Assessments & Surveys
Knowing your customers is an absolute necessity, so we built assessments and surveys into Spark to allow them to tell you what you need to know! Pre-class assessments brief your instructors on their students' current knowledge and expectations for the course, which gives your instructors time to customize the class and materials to fit the registered participants. Post-class surveys allow you to incentivize your instructors, gain insight into the value of your offerings, and increase your niche marketing materials for future classes (participants love giving testimonials).
Spark makes sure that you always know what your clients think!
Engagements
Engagement logistics should be easy to handle and with Spark, they are!
Why spend time filling out documents, faxing logistics, and keeping track of attachments? Routine business transactions should be just that, routine. With Spark, all of your locations, trainers, and point of contacts are saved and easily accessible, engagement status is updated across your entire website with one click, and logistics and statement of work documents are auto-populated and ready to email in an instant.
Start spending more time on developing your business and let Spark handle your engagement logistics!
Proposals
Getting a proposal to your clients is the first step towards closing a sale. Equip your sales team with the tools they need to seal the deal. Spark does everything from auto-filling suggested delivery, participant and expense fees to creating an email ready proposal document that can be sent within minutes. Did we mention that Spark handles reminders and follow up schedules for your Sales team as well?
Impress your clients with almost instant turnaround times and watch as your conversion ratio climb!
Public Website
Content Management
Why should you have to go to your web designer every time you want to change the color of your background or add another client's logo to your website? Managing your image on the web should be a continual process, but shouldn't be a continual time commitment.
If you can use Word, you can use Spark to edit your website. It's that easy! (in fact, that's exactly how this site was created)
Forums & Community
Getting participants into your seats is hard enough as is, so why lose them once the class is over? Engage them in class-specific forums, industry-specific blogs, and give them access to tutorials and assets that continually develop the relationship. With Spark, the second they register or request a quote, their profile is created and saved on your system, which makes it easy to create targeted marketing campaigns or just to say hello.
Your participants want to stay connected, so let Spark create a community for everyone in your ecosystem.
Business Intelligence
Dashboard
Dashboard is how you check the pulse of your business. It displays your current sales pipeline, conversion ratio, and graphical opportunity distributions. Also, Dashboard condenses your schedule by tabularly representing current enrollments by location, course type, and date. Finally, your survey results' and historical averages are broken out by category at the bottom of your dashboard.
Dashboard is displayed on the admin homepage by default, which ensures that you always have the most up to date view of your most important information: your sales, your schedule and customer satisfaction.
Reporting
Reporting is the fast way to find out how your business is doing, on a dollar and cents level. Run predefined reports, in multiple currencies, over various time frames and start to truly understanding how your business is running. If you want more power than Spark's reporting offers, you can easily export your report results to any program that accepts XML, CSV, or Excel files.
ECommerce
With a seamless Ecommerce engine built into Spark, each course website allows students to register or request a quote. Also, Spark is designed for growth and can sell just about anything. No need to worry about your business model changing or your systems scaling, Spark is set to grow with you, no matter what shape or form that might take on.
Don't sell yourself short! Let your clients and participants purchase merchandise, course materials, and other products directly from your website with Spark.
Partners
Spark offers complete support for managing relationships with your training providers and affiliates. This all-in-one solution lets you expand your marketing reach and increase your capacity to deliver training.
And Much More
We simply can't list all the features - there are too many. Contact us and we'd be happy to show you a demo. See how you can run your business better with Spark!
Testimonials
